- FAQs
General
Our VR gaming room uses full-motion tracking and a shared physical play space, meaning everyone can move freely while seeing each other inside the game. Each player appears as an avatar, and you’ll be able to see where your teammates are in real time. We also limit group sizes to ensure plenty of space and provide a safety briefing before every session. Our staff monitor gameplay to keep everyone safe and having fun.
The VR gaming room is a supervised, padded play space with full visibility for our staff. All players are briefed on safe movement before the session begins.
Absolutely. It’s a great choice for children aged 7+, and we regularly host birthday parties. We offer age-appropriate games and a supervised, private session for your group.
Yes – all players are in the same physical space and connected in the same game world. You’ll be able to see, hear, and interact with each other in real time.
Yes! Most groups will have time to try 2-3 different games depending on length and pace. Our team will guide you based on your group’s age, interest, and experience level.
A VR escape room is an immersive experience that combines the thrill of traditional escape rooms with cutting-edge virtual reality technology. Players wear VR headsets and work together to solve puzzles, uncover secrets, and complete missions in a fully interactive, 360-degree environment.
Our VR escape rooms are designed for 2-6 players, making them perfect for groups of friends, families, and corporate teams. Larger groups can split across multiple sessions.
Each escape room adventure lasts approximately 45 minutes, with an additional 15 minutes for briefing, setup, and debriefing. Please arrive 10 minutes early to allow enough time to get started.
Not at all! Our VR escape rooms are designed for beginners and experienced players alike. Our friendly staff will guide you through the process and ensure you're comfortable before starting your adventure.
Our escape rooms are suitable for players aged 12 and above, due to the logic required. With some rooms being a little more jumpy, we recommend a parent/guardian to play along, these games are marked with 12+ (with parent/guardian).
Booking & Payment
We operate a zero cancellation policy as standard — once a booking is confirmed, it is non-refundable. However, we offer an optional Booking Flexibility Add-On during checkout. If selected, this allows one date or time change, provided it is requested at least 48 hours before your session. Changes requested within 48 hours of your booking cannot be accommodated. We highly recommend choosing this add-on if your plans may change.
Our standard pricing is £30 per person for both VR escape rooms and the VR gaming room. Pricing is the same regardless of group size, with private sessions included as standard. For corporate events, birthday parties, or off-site private hire, pricing varies depending on your requirements and location. These experiences require a site visit and a tailored quote.
All bookings are made securely through our website. We accept all major debit and credit cards, as well as Google Pay and most contactless online payment methods.
Please note: We do not take cash or in-person payments — all sessions must be booked and paid for in advance online.
You can easily book your experience online through our website, if you have any queries or need any assistance then just give us a call or email us. We are always happy to help.
Experience & Gameplay
Yes! If at any point you need a break, simply inform our game master, and we will pause the session to allow you to take a moment before resuming.
Our VR systems are designed to minimise motion sickness using high refresh rates and intuitive controls. If you're prone to motion sensitivity, let our staff know so we can assist with adjustments.
We recommend wearing comfortable clothing and closed-toe shoes to ensure you can move around freely and enjoy the experience to the fullest.
Safety & Accessibility
Don’t worry! You can get in game hints which will provide hints along the way, and at the end, you'll get a debrief on your performance and tips for next time.
Yes, you can remove the headset at any time, and our game masters are always on hand to assist if you feel uncomfortable.
Most standard glasses fit comfortably inside our VR headsets. However, we recommend wearing contact lenses if possible for a better experience.
Yes, our venue is fully accessible, and our VR escape rooms can be tailored to accommodate wheelchair users. Please inform us of any accessibility needs when booking.
Absolutely! All VR headsets and controllers are thoroughly sanitised before and after each session using medical-grade disinfectants to ensure a clean and safe experience.
Technical
No, our experiences are optimised for our in-house VR systems to ensure the best performance and gameplay experience.
Pico 4 Ultra – Enterprise Edition. We use high-quality VR headsets featuring advanced motion tracking, high-resolution displays, and 3D spatial audio for a fully immersive experience.